Afternoon Educational Sessions

2:00 PM - 2:45 PM | The Dark Side of Social Media

Andrea Grossman, Lieutenant, Los Angeles Police Department

Lieutenant Andrea Grossman began her career in law enforcement as a Reserve Police Officer with the Los Angeles Police Department (LAPD). She has been with the LAPD as a Law Enforcement Officer for over 27 years. Her assignments include Patrol, Traffic, Community Relations and Internal Affairs. She is currently assigned Commander of the Los Angeles Regional Internet Crimes Against Children (ICAC) Task Force. The LA ICAC Task Force investigators conduct investigations in which the Internet has been used for the purpose of the sexual exploitation of juveniles. The investigative cases include the production, distribution, and possession of child pornography including online enticement of child pornography through file sharing networks and undercover operations. These complex and highly technical cases are then presented to local or federal authorities for criminal filing consideration. She also provides investigative advice and guidance to personnel concerning cases involving the Internet, social media sites, and basic forensic information concerning retrieving information from cellular phones, GPS systems and computers.
The LA ICAC is responsible for a five county area working in tandem with seventy-five affiliate state, local and federal law enforcement agencies.
Lieutenant Grossman graduated from the University of LaVerne and California State University at Long Beach, where she earned a Bachelor of Science Degree and a Master of Science Degree. She also received a United States Presidential appointment as a Fulbright Scholar in the United Kingdom for the study of Victimology.

2:00 PM - 2:45 PM | Wild at Work:  A Dog Musher’s Perspective on "One Team, One Dream"

We know a diverse and engaged work force is your best asset in delighting your customers/residents and hiring and retaining great employees.  With differences come a variety of personalities, motivations, generations, and needs.  In this session, with the help of some hilarious stories from Chris’ sled dog team, we’ll go deep into concepts and tools to cultivate excellent teams in the real estate industry.  This fresh perspective offers insights into working together and finding and maximizing the strengths of each individual, whether your team has four legs or two!

Chris Heeter

We know a diverse and engaged work force is your best asset in delighting your customers/residents and hiring and retaining great employees. With differences come a variety of personalities, motivations, generations, and needs. In this session, with the help of some hilarious stories from Chris’ sled dog team, we’ll go deep into concepts and tools to cultivate excellent teams in the real estate industry. This fresh perspective offers insights into working together and finding and maximizing the strengths of each individual, whether your team has four legs or two!